Kindness is
the language
which 
the deaf
can hear

and the blind
can see.

-Mark Twain-

NOT ALL language barriers can be transcended with a translator.¬† Sometimes, you miss out on rapport building with a patient. I find much difficulty when I occasionally come across the elderly who do not speak English or are not capable of understanding neither my Malay or my minimal Mandarin (you won’t believe the number of […]